“IT’S the key piece of technology that is set to save ratepayers millions, and it might add a trophy to council’s cabinet as well. If Mackay’s guzzle-happy residents had continued with their high water usage, the region would be in need of a new water treatment plant as early as 2020. Thinking outside of the box, Mackay Regional Council developers and Taggle Systems worked together to create the technology for automatic meter readers, which can take measurements remotely on water usage in real time.” So begins an article in the Daily Mercury reporting on Mackay Regional Council reaching the finals of the Queensland Premier’s Awards.